Our commitment to data protection for European visitors
Royal-tundra is committed to complying with the General Data Protection Regulation (GDPR) for individuals in the European Economic Area (EEA). This page provides additional information about our data protection practices as they relate to GDPR requirements.
This information supplements our main Privacy Policy and should be read in conjunction with it.
Royal-tundra acts as the data controller for personal information collected through this website. As data controller, we are responsible for determining the purposes and means of processing your personal data.
Contact details:
Royal-tundra
Suite 1402, Heritage Tower
125 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]
Under the GDPR, we must have a lawful basis for processing your personal data. The legal bases we rely on include:
Where you have given clear consent for us to process your personal data for a specific purpose. You may withdraw consent at any time by contacting us.
Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your rights. Our legitimate interests include:
Where processing is necessary to comply with a legal obligation.
If you are located in the EEA, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you, along with information about how we process it.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
You have the right to object to processing of your personal data where we are relying on legitimate interests as our legal basis, or where we are processing your data for direct marketing purposes.
You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significantly affect you. We do not currently engage in such automated decision-making.
To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month of receiving it. In certain circumstances, we may extend this period by two months, in which case we will inform you of the extension and the reasons for it.
We may request specific information from you to help us confirm your identity and ensure your right to access the information or exercise your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
As we are based in Australia, your data may be transferred to and processed in Australia. Australia has been recognised by the European Commission as providing an adequate level of data protection under GDPR.
Where we transfer data to other countries that have not been deemed to provide adequate protection, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, taking into account legal, accounting, and reporting requirements. When determining retention periods, we consider:
We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible.
If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly without undue delay.
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with a supervisory authority in the EU member state where you reside, work, or where the alleged infringement occurred.
We would, however, appreciate the opportunity to address your concerns before you approach a supervisory authority, so please contact us in the first instance.
We may update this GDPR compliance information from time to time. We encourage you to review this page periodically for the latest information on our data protection practices.